Your privacy is very important to us. This Privacy Policy outlines our commitment to respecting the privacy of visitors to our site. We are careful with what we do with your information. This website, https://www.leticiajcollins.com, ("Website") is owned and operated by Leticia J Collins ("Company," "We," "Us," or "Our"). By accessing or using this Website, you agree to this Privacy Policy.

If you do not agree with our policies and practices, your choice is not to use our Website. If you are not happy with any aspect of how We collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you contact Us first if you have a complaint so that We can try to resolve it. It is very important that the information We hold about you is accurate and up to date. Please let Us know if your personal information changes by emailing Us at hello@leticiajcollins.com.

This Privacy Policy describes how We collect and use the personal information you provide to Us on Our Website. It applies to information We collect on this Website and in email, text, and other electronic messages between you and this Website. It does not apply to information collected by Us offline or through any other means, including on any other website operated by the Company or any third party.

We may update this Privacy Policy to reflect changes to our information practices. If We make any material changes, We will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on Our privacy practices.

COLLECTION & USE OF PERSONAL INFORMATION

We collect personal information to provide a customised experience on our Website. To opt out of data collection, contact us at hello@leticiajcollins.com.

Browsing We collect:

• IP address

• Time and date of visit

• Browser and operating system information

• Referring/exit pages

This data is used for system administration, order verification, internal marketing, and system troubleshooting. It may also be used:

• To present our Website and its contents to you

• To provide you with information, products, or services

• To fulfil any other purpose for which you provide it

• To carry out our obligations and enforce rights under any contracts

• To notify you about changes to our Website

Orders To process orders, we collect:

• Contact information (name, email address, mailing address, phone number)

• Billing information (credit card details, billing address)

• Order history and preferences

Payments are processed via third-party services (Stripe or PayPal). We do not store payment data.

Servers We collect:

• IP address

• Server date and time

• Browser and OS details

User Accounts If you create an account, we collect:

• Contact information (name, email, mailing address, phone number)

You may edit or delete your account and data at any time.

Contact Forms We collect the information you provide via any contact forms to respond to your requests.

LEGAL BASIS FOR PROCESSING (UK GDPR)

We process your data under the following legal bases:

• Your consent (e.g. email sign-ups)

• Performance of a contract (e.g. product or service purchase)

• Our legitimate interests (e.g. marketing, analytics, service improvement)

• Compliance with legal obligations

FOR INTERNATIONAL USERS

If you are visiting our Website from outside the United Kingdom, please be aware that your information will be transferred to, stored, and processed in the United Kingdom where our servers and database are located. By using our Website, you consent to this transfer of information.

MOBILE SERVICES

We may collect non-personal information from your mobile device, such as location, usage, and device type.

EMAIL COMMUNICATIONS

We may use your email for marketing newsletters and promotions. Emails may include tracking to measure open and click rates. You can unsubscribe at any time via the link in the email or by contacting Us. Manual opt-outs may take up to 10 days. Transactional emails (e.g. receipts, account updates) are not subject to opt-out.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies to:

• Save preferences

• Enable cart/order processes

• Maintain user accounts

• Track site analytics

We may use third-party tracking code (e.g. Google Analytics). These services may collect anonymous behavioural data.

You can disable cookies via your browser settings, but some site features may not function properly.

INFORMATION SHARING

We do not sell your data. We may share data:

• With affiliates, service providers, and business partners

• During business restructuring (e.g. sale or merger)

• To comply with legal requirements

• To enforce our terms and protect our business or users

PERSONAL DATA ADMINISTRATION

Data Controller: Leticia J Collins

You have the right to:

• Access, correct, or delete your data

• Restrict or object to processing

• Withdraw consent

• File a complaint with the ICO

We entrust data to:

• Squarespace (website hosting)

• Google Analytics (analytics)

• MailerLite (email marketing)

• Stripe and PayPal (payment processing)

• ThriveCart (course and digital product delivery)

Data may be transferred internationally via these services.

SECURITY

We follow industry standards to protect your data. No method is 100% secure. In case of a data breach, we will notify affected users within 72 hours.

A NOTE ABOUT CHILDREN

This Website is not intended for users under age 18. If you believe we may have data from a child, please contact Us immediately at hello@leticiajcollins.com.

CONTACT

If you have questions about this Privacy Policy, contact hello@leticiajcollins.com.